Air Passenger Rights & Compensation

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Air Passenger Rights Introduction – Compensation and Beyond

Millions of air passengers travel each year, but a large number do not realize that there are air passenger rights to protect them while in transit. We have a Company can help you understand your rights, and help you to claim compensation under Europe’s EC 261 regulation and the USA law.

Even though 8 million people around the world are eligible for compensation, less than 2% understand what they’re entitled to. We want to give the power back to the travelers. It’s time to Know Your Rights.

Flight delays happen, but that doesn’t mean you have to accept them. The EU law concerning air passenger rights is officially known as Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004. That’s quite a mouthful, so we just call it EC 261. It’s a European law that requires airlines to compensate passengers for long flight delays, cancellations, and in situations where they are denied boarding. Passengers on EU flights that are eligible under EC 261 must be paid up to 600 € in compensation for flight delays of more than three hours. Think of it as a financial silver lining for your air travel woes.

Flight cancellations can bring your travel plans to a standstill. Of course, you’d rather avoid the hassle, but the good news is that in the EU you’re legally entitled to financial compensation when your flight is unexpectedly canceled. If the airline didn’t give you at least 14 days’ notice, it’s likely that you could receive as much as $700 for your inconvenience. Cancellations are a little complicated because there are a number of factors that determine both eligibility and compensation amount, but we’ve done the homework for you. So read on to find out if you’re covered, learn about your air passenger rights and keep your journey moving forward.

Your rights when you’ve missed a connection depend a lot on the airline carrier, which country or region the airline is flying from and in which country the airline is based. To make this even more complex, some EU courts interpret the regulation differently and might not include prior connecting flights in the eligible distance. But don’t worry, we work out everything for you. As long as all flights are under the same booking, and you are eligible under EC 261 with a delay longer than three hours, the airline operating the flight is responsible for compensating you. The only way to know for sure is to let our systems do the grunt work by running a quick compensation check.

Air travel can be hard on your baggage, with luggage occasionally getting beat up or even disappearing completely. A smooth flight can turn into a nightmare journey when you’re separated from your stuff, so it’s only fair that you’re generously compensated. The maximum compensation from an airline for checked baggage that is either lost or damaged is $1525 – $3500, under U.S. and Montreal air passenger rights laws. It’s important to hold onto your boarding pass and your checked baggage receipts, then write down a detailed list of what was in your bag. In an ideal world, you have receipts for all your belongings, because you cannot claim for the items inside your lost baggage without them.

What Are Air Passenger Rights?

Air passenger rights involve specific laws that support travelers and advocate for protection and compensation when people face flight disruptions.

The situation varies from country to country. In the USA there are some regulations related to situations such as overbooked flights and tarmac delays. However, passengers often find more protection under the regulations in the countries they travel to. Europe’s EC 261 laws, in particular, are comprehensive and entitle passengers to compensation in a range of situations.

The problem is that many people are not aware that the law is on their side or even that passenger rights exist. In fact, 85% of EU air passengers do not know their rights and 92% of US air passengers do not know their rights.

Air Passenger Rights and Regulations You Should Know

While it’s true that individual countries abide by their own laws, there are some key features of regional or international laws that serve as powerful tools to air passengers. These include, but are not limited to, EU legislation EC 261, various US laws, and the Montreal Convention.

Certain regulations have a wider reach or prove more advantageous than others. However, it’s best to remember that disrupted flight circumstances can differ significantly, and it’s helpful to know which strengths you can rely on for your journey.